There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More.

​Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Customer Service

Patient Relations/Advocate

Patient advocates advise and help patients who have medical and dental benefit concerns within this facility.  

Beneficiary Counseling and Assistance Coordinator (BCAC)  

BCACs educate and help patients with TRICARE-related inquiries.

Debt Collection Assistance Officer (DCAO)

DCAOs help with resolving debt collections due to unpaid TRICARE claims. The debt must be in collections or listed on one’s credit report.

Interactive Customer Evaluation (ICE)

ICE is a web-based tool that collects feedback on services at this facility.

Contact Us

Phone

Patient Relations/Advocate
405-582-6201

BCAC/DCAO
405-582-6339

Hours

Patient Relations/Advocate
Monday - Friday
7 a.m. - 4 p.m.

BCAC/DCAO
Monday - Friday
7 a.m. - 4 p.m.

Location

Patient Relations/Advocate
Room GJ01A (Basement, down the front stairs, turn right, end of hallway)

BCAC/DCAO
Room 1A24 (Check in at Q-Flow kiosk, main lobby)
 
Don’t forget to keep your family’s information up to date in DEERS!