New Prescriptions

Tinker Pharmacy processes all new and renewal prescriptions from the 72nd MDG and civilian providers.

We can accept hard-copy prescriptions and prescriptions sent electronically to DOD TINKER PHARMACY.

We CANNOT accept faxed or telephoned orders.

All new electronically prescribed prescriptions MUST be activated by the patient before they can be filled. To activate prescriptions:

1. Check in at one of three kiosks located in the pharmacy waiting area
2. Call the main pharmacy line at 405-582-6315 option 2, option 2
3. Send a request through the MHS GENESIS Patient Portal’s secure messaging option
4. Use Q-Anywhere by texting, “Get in line” to 877-460-2335

New hand-delivered prescriptions can be placed in the pharmacy’s drop box, located by the front entrance. Prescriptions take two duty days to fill and can be picked up after 12 p.m. Patients who wish to drop off scripts after hours can use the drop box located outside the building, to the right of the main entrance.

Refills

All refills must be called to the pharmacy’s refill line at 405-237-6284. Refills take up to three duty days for fill. This may vary for holidays and training days. Listen to the date and time your medications will be ready.

*Note: Tinker Pharmacy does not renew prescriptions after refills are complete. All patients must get a new prescription from the provider and activate it as such.

When can I call in my prescription for a refill? 

1. Prescriptions can be called in for a refill once you have completed 75% of your previous fill.
2. 30 day supply can be called in 7 days early 
3. 60-day supply can be called in 14 days early
4.  90 day supply can be called in 21 days early

Formulary

The Pharmacy will fill all medications covered under the TRICARE formulary.  Some medications are not covered, or require medical necessity documentation before they can be filled.

If your medication is not available at the base pharmacy, you can use the TRICARE Mail Order Pharmacy Program (TMOP) for home delivery, or a local network pharmacy; co-pays may apply. For more information regarding medication availability, please visit https://www.express-scripts.com/frontend/open-enrollment/tricare/fst/#/formularyPricing/home.

Secure Messaging

A great way communicate with pharmacy staff or activate or refill a medication is by signing up for secure messaging.  Please visit https://my.mhsgenesis.health.mil/pages/home.

Once registered and logged on, click "Messaging," click "Send a Message," choose who to "send on behalf of," choose "Tinker Pharmacy" in the "to" box, and complete the comment field for your request. Please allow one duty day for the pharmacy to process your activation request or respond to your question(s). 

Old or Expired Medication Disposal

Located in the pharmacy lobby, the “Blue” Med Safe Box will still be available for all unwanted or expired medications to be disposed.

The ScriptCenter machine located in the BX Food Court is an alternate location to pick up refills.

Medications called in to Script Center via the refill line will be ready after three duty days.

You can enroll at the machine with a username and password.

**You will need one of your prescription numbers the first time you pick up**

You can pick up refills at the machine after pharmacy hours

**No controlled or refrigerated medications will be stored in the machine**